Content Marketing for Manufacturers: How to Build a Successful Strategy

While traditional marketing efforts have served manufacturers well for many years, incorporating a modern approach now is a must. Content marketing for manufacturers, in its simplest form, is creating content that answers your potential buyer’s questions early in their research process and throughout the buying journey. 

The content you create serves many purposes: create brand awareness, generate leads, build credibility with buyers, and much more. So, if your buyers are searching for answers to their questions and you haven’t created any content for them to find, who will they get their answers from? Your competitors.

Why is Content Marketing Valuable for Manufacturers? 

Marketing and selling to B2B buyers, in general, can be tricky, and the landscape is ever-changing. Add in the complexities of product and channel for manufacturers, that only compounds the challenges. Focusing on content marketing can help. Here’s how:

Build Credibility and Trust

A B2B buyer is looking for a solution to their problem that they can trust. It’s not common that they will just accept the first solution they find. They will likely look around to find the best solution for their needs before making any decisions. That’s why it’s important that your content showcases your expertise, experience, and showcases the value you can bring. Ultimately people want to work with someone who is credible and trustworthy. Highlight those things by creating case studies, client testimonials, and more.

Increase Visibility

Organic searches can be your most significant source of traffic and revenue. According to HubSpot, their biggest source of traffic is and continues to be blogging! Part of your content marketing strategy should include promoting your content across the channels that your persona uses. Whether it’s using SEO to show up on the Google SERP, posting on Facebook, or using paid ads on LinkedIn. This allows you to reach more people and increase your brand awareness.

Gain a Competitive Advantage

Content marketing for manufacturers is especially important because if you’re not doing it, you can trust that your competitors are or will at some point. And if they aren’t yet, then you’ll have an advantage by getting your content out there first. Content marketing is a great way to gain market share and move up the ranks in your industry.

Recommended Reading: Solutions to 5 Common Manufacturing Challenges in 2020

Opportunity to Share Mission and Personality

This is a benefit of content marketing that is often overlooked but can be a powerful one. Content marketing allows you to give life and a personal touch to your products or services. People don’t just want to work with a company, they want to work with people. Your buyers want to work with people who truly care about their customers and provide value to them. Creating content that showcases your mission and the company’s personality can help build trust and humanize you further.

Solve for Complex B2B Buying Cycles

We don’t have to tell you that products in manufacturing are usually technical and complex. While the buyer is often sophisticated and specialized themselves – like an engineer, they’re still looking for educational materials. In fact, a survey conducted by engineering.com found that overwhelmingly – engineers still turn to search or website blogs to find answers to their most technical questions. Your content should be what guides them to a solution and exceeds their expectations. 

b2b buyers journey

Content Marketing Strategies for Manufacturers

Fewer than one in four respondents of the Manufacturing Content Marketing Benchmarks, Budgets, and Trends survey noted that they have a documented content marketing strategy. Those with a written strategy report the top benefits as being an aligned team around joint mission and goals, and that it makes it easier to determine which content to develop. 

Every marketing initiative needs to be driven by a solid strategy and end goal in mind. Content marketing for manufacturers is no different. Here are some tried and true strategies below. Also, who says you have to pick just one? Often the best results come from layering strategies.

Content for SEO

Supercharge your content marketing efforts by aligning it with SEO. Not only will you be educating and helping potential buyers who are coming to your website, but you’ll also be casting a wider net by adding the Google SERP to your arsenal.

Start by doing some keyword research on what your personas are searching for on Google. The idea is to find out what questions your personas are asking and use that information to create an SEO strategy that promotes your helpful content.

Look for keywords with a lower keyword difficulty and a fair amount of search volume to use as a blog topic. Focus on providing value for your persona and solving their pain points, while keeping in mind some SEO best practices, like including your keyword in your title and linking to outside sources of information. 

Account Based Marketing 

HubSpot defines ABM as a focused growth strategy in which Marketing and Sales collaborate to create personalized buying experiences for a mutually-identified set of high-value accounts.

Account based marketing

At its core, it turns the funnel upside down and aligns sales and marketing to hunt with spears instead of nets. Manufacturers benefit from building an account-based marketing framework by:

  • Creating higher quality opportunities
  • Tightly aligning sales and marketing
  • Streamlining and often speeding up the sales cycle
  • Expanding business relationships in key accounts
  • Better measure ROI

Related Reading: 4 Account Based Marketing Email Examples to Inspire You

DemandBase found that companies that have been using ABM for at least one year saw an increase in 10% revenue, 19% of those surveyed saw revenue growth in excess of 30%. 

So, where does content come in to play? You use highly relevant content to engage your target accounts. For example, ABM could call for a LinkedIn ad for a white paper or video with a call to action to download your case study. The best part about content for ABM? It can be repurposed elsewhere for inbound marketing or leveraged in nurture sequences.

Inbound Marketing

Inbound marketing is a great way to establish credibility and be present when your persona is ready to have a more sophisticated sales conversation. Having that credibility reflects on your company’s products and services. It shows that you’ve thought about your persona’s pain points and address them in your services. The goal is to keep your company top of mind when they are ready to solve their problem. Here’s are the three phases:

inbound marketing for content marketing for manufacturers

Image Source: HubSpot.com

Attract: Here is where you draw in the right people (right being the key word) with content and resources that they will find valuable. This will help establish you as a trusted source and someone they’ll want to engage with. Whether it’s using SEO to show up in the Google SERP, utilizing an email list for email marketing, regular social media posts, or even pay per click advertising. 

Engage: This is where you will present your insights and solutions to their problems and goals. If you can either solve their pain point or help them reach their goal, they are more likely to do business with you. Every professional buyer has their own unique sales process. This is why it’s important to create content that addresses each stage of the buyer’s funnel. This includes having a diverse field of topics while using different delivery methods such as blogs, tools, e-books, and pillar pages. You’ll also engage by leveraging marketing automation to nurture your leads into customers.

Delight: Last but not least, delight. Here you provide help and support customers to find success with their purchase.

Related Reading: 5 Signs Inbound is Right for Your Business

Sales Enablement

Content marketing plays a major role in a sales enablement strategy. Implementing a B2B sales enablement strategy can align your internal teams and empower your sales team with the tools they need to close more deals. Marketing does this by providing should provide various resources such as blogs, guides, and demonstrations to help sales close more leads. For example, a sales rep can refer to a helpful pillar page to showcase your company’s expertise in a certain area. 

Related Reading: A Roadmap to Sure-fire B2B Sales Enablement Strategy

strategies for content marketing for manufacturers

Image Source: Salesforlife.com

Social Media Marketing

According to Oberlo, 90.4% of Millennials, 77.5% of Generation X, and 48.2% of Baby Boomers are active social media users. With an audience on social media that continues to grow, more and more of your target personas will become social media users as well. Businesses using social media as part of their marketing strategy saw an increase in revenue of 24%

Before you put together an effective social media strategy, you must ask yourself:

  • What channels are my target personas using? (Facebook, LinkedIn, etc.)
  • What kind of content will they engage with?
  • How can I get them within my reach?
  • What is the goal of my social media campaign?

Social media can be a great way to engage with your persona’s, but don’t spend too much time on a channel that might not make sense. Focus on creating a strategy that works within the areas your personas are spending the most time. Each social media channel should be used to promote the content you create. Pay attention to who engages with that content and how they respond to it. This can give you a better idea of what their looking for and provide any insight you might have never thought about. It can also be a method of qualifying your leads.

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Content Marketing Tips for Success

Be Consistent

Content marketing for manufacturers should be organized and consistent. The content you produce should be created with a purpose and part of a well planned, longer-term strategy. Creating content once every six months isn’t going to move the needle for your overall strategy. Find a content creation cadence that works for your company and stick with it.

Align Sales & Marketing

Having your sales team tightly aligned with your content marketing strategy will maximize your results. When your sales and marketing teams are aligned, sales is more likely to use the content that marketing is creating and marketing is more likely to create good content for sales. Everybody wins. It’s essential to have the right tools and technology on hand to allow sales to follow up with any qualified leads as soon as they engage with your content. 

benefits of content marketing for manufacturers

Image Source: Organimi.com

Diversify Content

Content marketing doesn’t need to be cranking out blogs every single week. Make it a fun and creative way to portray your business’s personality, expertise, and value. Everyone digests information differently. Some enjoy reading a blog post, while others will benefit from an infographic or tool. Utilize the many different formats and get creative with it. One great way that’s proven its worth is video marketing. Learn about the benefits of video marketing here.

how to achieve sales and marketing alignment

4 Strategic Insights to Glean from Conducting a Content Audit

We know that conducting content audits can sometimes be time-intensive and tedious. We also know that they are almost always worth the effort. Why? Well, because running audits on your content can provide your organization with strategic insights that help steer the direction of your current and upcoming campaigns. Here are the key benefits of a content audit.

What is a Content Audit 

A content audit is a comprehensive analysis of all of your content collectively. “Content” in this context includes your website content such as offers, blogs, and infographics, as well as offline sales and marketing materials, like sell sheets and brochures. 

What’s Included in a Content Audit

During an audit, you will pull all relevant stats and information about each piece. Relevance is in the eye of the bolder it turns out. Consider why you’re completing an audit in the first place and let that dictate what information you need. The purpose of your audit will be different depending on where you are in your content marketing strategy. 

Must-haves to include in your audit per each piece of content:

  • Title 
  • Quick topic summary
  • URL 
  • Stage of the buyer’s journey (awareness, consideration, decision, etc.)
  • Stage of the funnel (lead, MQL, SQL, etc.)
  • Type of content (blog, infographic, etc.)
  • Where the content is accessible/what pages it’s found on
  • Persona targeted
content audit example

Nice-to-haves in your audit:

  • Relevance to current persona/business strategy 
  • SERP relevance and position
  • Total ranking keywords
  • Monthly or quarterly views
  • Conversion rate 
  • Industry targeted

Some of the ‘nice-to-haves’ listed above might actually be critical for your audit. For example, if you’re conducting an audit because you’ve decided to lean into a secondary industry, you will want to include a column to capture it.

Benefits of a Content Audit

You can use a content audit in a variety of different ways depending on your organization’s goals and your current state of marketing. At Lake One, we use content audits to assess the current state of content for our new and existing clients. During onboarding, the content audit provides insights into where our new partners have focused their time previously. We can learn valuable information from this, as well as prevent reinventing the wheel by recreating existing content. Here are some of the most significant benefits and strategic insights of conducting a content audit.

Identify Gaps in Content with a Content Audit

First, a content audit can identify where your gaps in content lay. As part of the inbound methodology, buyers move through the journey to buying from awareness to consideration to decision. As buyers move along that journey, they seek information that gets more complex and product-specific as they go. Getting into the weeds a little, writing content for each stage pushes users into a purchase. For instance, somebody might start looking for a way to improve their manufacturing process (awareness). This might lead them into a specific piece of technology that could solve their problem (consideration), and that might bring them to contacting that particular company for a quote on that new technology (decision).

buyer's journey
Source: HubSpot

As inbound marketers, we want to be sure we’re serving content for every stage here. A content audit allows you to map where your content currently sits and where your gaps exist. Being too heavy on one end of the spectrum or another may be doing you a disservice. 

Facilitate Strategy Creation

As I mentioned, we’re big fans of content audits here. Our Lake One FieldGuides™ (campaign strategies) almost always begin with a content audit. We start here because once gaps and areas of excess are illuminated, a strategy will start to appear. It will be clear where your opportunities exist, both in quick wins and in a long-term strategy.  

Pro Tip: If you find you’ve written ad nauseam towards a specific persona or topic without the desired results, consider adding conversion rates, views, and SERP info into your audit. Compare that cluster of content to others to see if you can identify any misalignments to pivot on in the future.

Make Workflow Creation Easier

Workflows, or drip campaigns as some people call them, are a series of automated emails. These emails intend to serve your lead with helpful content, insights, and CTAs that nudge them into the next step of the funnel. A content audit acts as a visual representation of your available content to lay out the subject matter of each email. What’s usable? What subjects flow together to achieve the desired outcome? If you don’t have a library of suitable topics at the ready, your audit will also identify that for you, so you know what to include in your strategy during your next campaign.  

Content Audit- the Sales Enablement Kickstarter

Lastly, having an up to date content audit available for your team to reference is the perfect first step into sales enablement. Sales enablement, according to HubSpot, is the “iterative process of providing your business’s sales team with the resources they need to close more deals.”

Related Reading: A Roadmap to a Sure-fire B2B Sales Enablement Strategy

If you give your sales team a living document of all marketing materials available, the hope is that they will use that content within their sales process. When sales and marketing teams are aligned, sales will give recommendations into the types of content they’d like created based on their conversations with real customers and prospects. Input from sales teams looks like: 

sale enablement
Source: HighSpot
  • Typical questions their prospects have that could be addressed by marketing material
  • Ideas for resources like eBooks, infographics or sell-sheets that may help close deals
  • Which complex topics marketing can help simplify through content or design
  • Passing along feedback on content from real conversations with prospects and customers

The content audit shows the sales teams what’s currently available for their use, and it also helps them identify what’s not. In the same manner that audits show marketers what’s missing from a high-level funnel perspective, sales teams can use it to determine the opportunities on a topical standpoint. The ultimate goal is to build out a content library that addresses all the needs of both teams.

how to achieve sales and marketing alignment

How Engaging is Your Content Marketing? 5 KPIs to Measure Content Engagement

Do you know how many people genuinely enjoy your content? Sure, you might have a handful of comments and a few people emailing you to say they enjoyed your content. (Even if that’s followed with a guest post pitch.) But are you measuring that content engagement?

Engagement is a key goal for many marketers. It shows the reader is genuinely enjoying the content you’re sharing, and they’re giving their time to act on it—be that with a social share or a subscription to your email list.

The downside? Research has found that getting target customers to engage with a brand is the top challenge for B2B marketers.

You can make that easier by measuring content engagement with these five engagement metrics:

1. Social Shares

A social share means that someone has read your content and gone out of their way to share it with their own network, be that on Twitter, LinkedIn, or a niche forum.

Shelby Rogers of Solodev explains: “Having high levels of engagement shows that your content resonates with people. That means your messaging broke through the noise of infinite scrolling and posts, caught a user’s attention enough for them to like, and made an impact enough for them to comment on your content.”

Related Reading: Lake One’s Guide to LinkedIn Marketing

You can find how many people have shared your content using tools like Buzzsumo or Shared Count:

measure content engagement

Or, you can look for social shares on specific platforms by adding your URL into the search bar:

measure content engagement

(Research has found that written articles, videos, and images are the three most engaging types of content on social media. You might already be experiencing social shares if those three formats make the bulk of your content strategy.)

2. New Backlinks

The number of backlinks you’re collecting for your website is another important marketing metric to consider to measure content engagement, as Joe Robison of Green Flag Digital explains: “Backlinks drive both referral traffic and show Google your new content is trustworthy, contributing to your overall rankings.”

Find this using backlink profile tools like Ahrefs, Moz, or SEMrush:

measure content engagement

People only link to other URLs if the site is trustworthy. After all, the goal of SEO is to prove to Google that you’re trustworthy enough to rank well in their search results. 

Associating your site with another, high-value one proves that, but if other people are linking to you, they must think you’re authoritative enough to be associated with.

3. Organic Ranking Positions

You can’t get a good search presence if you don’t have a solid army of backlinks pointing to your content.

Once you start building those backlinks, you’ll need to move your attention to another metric to measure content engagement: Your organic ranking positions, which tell you the keywords each piece of content is ranking for (and in what position.)

It goes without saying that you want as many position #1 rankings as possible. But so long as you see the upward trend of more and more organic keywords you’re showing for, it can prove that your content is engaging enough for Google to rank it well. Click here for more on the Dos and Don’ts of B2B SEO.

This is also ideal if you’re using the topic and cluster model, as Stephen Jeske of MarketMuse explains: “Of course, a cluster of pages can’t rank, but you can look at the individual page rankings in the context of the cluster. That can reveal a lot about what is or is not working within that group.”

4. Brand Market Share

Stan Tan of Selby’s, “The end goal [of content marketing] is building a brand so you don’t have to rely on spending money on TV ads, Facebook ads or other forms of advertisements.”

Brand market share is a tactic you can use to measure this. It tells you the percentage of customers in your industry that purchase your products.

You can determine your brand market share with this formula: 

(Your total sales / The industry’s total sales) * 100

For example: If you make $100,000 per year in an industry that has collectively made $1 million in sales, your brand market share would be 10%.

Again, this metric is best-measured when you compare it over time. Pick a time frame to regularly check-in on how your content affects your brand market share—such as every quarter or once a year. How much market share did you grow by? 

5. Qualified Leads

There are two types of leads that marketing departments want to report on:

  • Marketing Qualified Lead (MQL): A person that fits the buyer persona and has similar qualities to their typical customer. 
  • Sales Qualified Lead (SQL): An MQL that’s been passed to sales reps, who’ve confirmed that they’re a potential customer. 

Related Reading: Best B2B Lead Gen Tools

You should keep an eye on these metrics—not by setting a figure amount to reach each month, but by monitoring how they change over time. This change can be another indication of content performance and engagement.

For example: Do you get more SQLs after publishing a long-form piece of content? Does the topic of your content influence how many SQLs you get that week? Which type of content has the best MQL to SQL conversion rate?

Summarizing, Casie Ost of Beacons Point adds: “You can bring new eyes to your website, but the only way to get ROI from your efforts is to turn them into paying customers. Therefore, if you focus on tracking metrics of your qualified leads, whether it be a MQL or SQL, those are the key metrics client’s will really want to see.”

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Final Thoughts

Content marketing is one of the most difficult marketing channels to track. And whilst everyone visiting your content might not hit the “purchase” button on their first visit, you can use these metrics to determine whether they’ll end up there.

But the benefits of engaging content go beyond that initial purchase. A report by Gallup found that B2B companies retain fully engaged customers more than others by 27%. (And we’ve all seen the statistics on how much cheaper it is to retain an existing customer than acquire a new one.)

Use these metrics to track and measure content engagement. Always use them as a benchmark when trying new tactics, and figure the perfect formula for a piece of content that encourages the reader to take action. 

How Marketers Can Prepare Sellers to Keep Pace with Modern Buyers

Today’s buyers are in a class all their own: They’re independent, they do their research, and they demand detailed answers to their questions. Modern buyers don’t want to be sold at, they want to be talked to. They’re looking for content that’s pertinent to their situation, and they want to work with trusted advisors who are ready and willing to lead their prospects through every step of the purchasing process. 

Before marketers can arm their sales team with content worthy of these informed buyers, marketing and sales teams require immediate and convenient access to assets, tools, and training––all within a single source of truth. 

If you’re seeking answers for how to centralize your content and ensure your reps have everything they need to win deals, follow these steps.  

modern buyers

Strive to simplify.

As early as 2016, marketers reported that 47% of buyers were likely to review three to five pieces of marketing content before even speaking to a sales rep (and we can only assume that number has risen in the last four years). Given the multitude of moving parts within marketing and sales departments, it’s now more vital than ever to simplify content production processes and align on providing a cohesive customer experience.

Tips on how to simplify: 

First, develop a plan to consolidate your content across all departments. Identify all content storage locations, and then consider: 

  • Where can these materials be accessed and by who? 
  • Does your team have the means to establish a single, reliable repository for content and training?
  • What tools are in place for notifying sellers and marketers if content is updated? 

Depending on how you answer that second question, it may be useful to implement sales enablement best practices. A sales enablement solution provides a centralized platform for uploading, organizing, managing, and sharing content, including training materials. An advanced solution will also include interdepartmental communication capabilities and analytics — for example, data on content engagement and performance.

Prioritize alignment. 

Buyers expect unique and highly customized buying experiences. And regardless of the challenges, sales reps will have to keep up. Given the heightened competition, well-laid sales plans should keep seller preparedness front and center. 

These trends signal a need for tight sales and marketing alignment. Working in lockstep will save companies time and effort by keeping teams in sync when it comes to content creation, usage, and performance. Once the teams are properly aligned, companies can then implement an integrated strategy for managing, stockpiling, and disseminating all sales-related materials. As a result, marketers and sellers will be able to breathe easy knowing that the sales team will always be prepared for every customer conversation. 

Tips on how to stay aligned: 

When determining whether or not your sales reps have the knowledge and tools to make their next pitch, ask yourself: 

content mapping

Once you’ve answered these questions, make a point to re-examine marketing and sales processes with an eye to fixing any gaps you may have identified.

Keep content current. 

Sales reps are well aware of the expectations that fuel their results-driven fire. They likewise know that they need access to all content and training solutions necessary to provide their buyers with real value. Plus, reps need to find and deliver materials specifically curated for each individual buyer, making the job that much harder. 

When a buyer requests a certain asset, be it a case study or contract, a seller needs a seamless, expedited process for creating, distributing, and monitoring that material. Moreover, all company content (educational or otherwise) should feature the most up-to-date, relevant, brand-compliant information available. 

Tips on keeping content up-to-date: 

The key here is to implement systems for complete content evaluation, including plans for tracking buyer and seller engagement as well as for assessing content performance overall. 

Begin by considering:

  • Is sales content current?  Do you have a way to ensure that the assets that sales reps use have the latest messaging and design? 
  • How does your content change over time? What edits are your reps making to your assets once they get out in the field? 
  • How well does your content perform with buyers? How can you measure this performance in a quantifiable way? 

Sales enablement solutions can handle content management and offer comparative views of different versions of specific assets, demonstrating how a piece of content is modified over time. These tools can give marketers a fuller understanding of how their content is performing and can likewise alert marketers as to whether or not the alterations made to an asset remain acceptable and on-brand. Content engagement capabilities provide insight into how buyers interact with your marketing materials with a variety of valuable KPI metrics, from website scroll depth, to click activity, pitch views, asset downloads, and more. This raw data can be used to glean insights, which can, in turn, inform the creation of new content campaigns.

In this new age of the educated buyer, marketers can gain a real advantage if they deploy the tools and techniques that make it easy to partner with their sales team in driving business growth together. Innovative technology, such as sales enablement solutions, make it possible to meet the demands of modern buyers.  By integrating a holistic system for organizing, sharing, and analyzing all content, marketers will be better able to focus on creating content that sets their sales team up for success. 

Thanks to Highspot for this guest post.

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6 Must-Track B2B Email Marketing KPIs

Whether you’re a seasoned marketing pro or an email novice, check out the list of our top B2B email marketing KPIs we like to track. But before we dive into the metrics, we need to touch on one major email marketing necessity, goals. 

B2B Email Marketing KPIs

Email Marketing Goals 

You should know by now that random acts of marketing (executing marketing tactics that aren’t part of an overarching strategy) are a major don’t in our book and that definitely applies to emails. You might be thinking, “It’s just an email.” And in a sense, you’re right. However, all email communication whether it be a newsletter or a simple follow up email post-download needs to be part of a greater digital marketing strategy.

Learn all about Lake One’s Digital Strategy here.

Okay, so how do you go from the big picture down to your email campaigns? You break it down email by email.

HubSpot recommends doing a quick gut check before you send your next email by asking yourself these questions. What is the goal of my email marketing? Is it to grow my subscriber database? Generate more leads? To convert more existing leads into customers?

B2B Email KPIs

Once you have your goal(s) determined, you’re ready to figure out which metrics you need to track. Read on for our top 6 fav B2B Email Marketing KPIs.

Need help goal setting? Download our SMART Goals template.

#1. Bounce Rate

What is bounce rate? Bounce rate is the percentage of emails that could not be successfully delivered to the email recipient’s inbox. 

Why we track bounce rate: Emails can bounce for several reasons and fall into two categories, “hard” and “soft”. Soft bounces are temporary problems with delivery like issues with an email client’s server. Hard bounces are permanent problems such as a nonexistent email address and will never be delivered. 

Okay, so an email can’t be delivered, how does that affect you? Our friends at HubSpot say contact list cleanup is a must and we agree. All hard bounces should be removed from your list immediately because internet service providers (ISPs) use bounce rates as one of the key factors to determine an email sender’s reputation. Too many bounces = Spammer when it comes to ISPs. 

#2. Open Rate

What is open rate? Open rate is the percentage of recipients that open a given email.

Why we track open rate: Recipients can’t convert if they aren’t opening your emails, so the open rate can be a great place to start for optimization. We have to disclose though, not everyone is a fan of tracking open rate because it can be an unreliable metric. An email only counts as opened if the recipient also receives all embedded images within that email. Image blocking is an option via email clients- it’s definitely a possibility your number is off. 

So all of the above aside, we still like to keep open rate on our radar, especially when optimizing subject lines and using it comparatively. 

B2B Email Marketing open rate

#3. Click-Through-Rate 

What is Click-through-rate? CTR is the percentage of email recipients who clicked on one or more links in an email. We often refer to the links as the Call-to-Action (CTA) of the email.

Why we track CTR: CTR is a great indicator of how your email is performing and if your content is resonating with your personas. Are recipients actually clicking on the links that you want them to click on? According to Campaign Monitor, the average click-through rate for most campaigns is slightly over 4%. Here are some tips on how to optimize your followup email CTAs for a higher CTR.

#4. Conversion Rate

What is conversion rate? Conversion rate is the percentage of email recipients who clicked on an email CTA and completed the desired action. Think completing a form, signing up for a free trial, making a purchase, etc.

Why we track conversion rate: Conversion rate is the money maker! Both figuratively and quite literally in some instances. The first step in email marketing is getting the user to click on your link in the email and the second is getting them to convert. This is a major metric in determining if you are meeting your goals.

Lead to MQL/Customer Conversion Rate

Depending on your email campaign goals you can really drill down when it comes to conversion rate. It can also spin off into other metrics such as Lead to Marketing Qualified conversion rate and Lead to Customer conversion rates. 

#5. ROI

What is B2B Email Marketing ROI? ROI is the overall return on investment for your B2B email marketing campaign. 

Why we track ROI: ROI is a KPI staple. Just like any other initiative within your company, you need to track ROI. Are you making money? Are your marketing efforts helping the bottom line? ROI analysis can point out areas of opportunity and areas that are burning cash. 

While we’re talking about KPIs, are you tracking your sales and marketing team alignment? Here’s some more info.

#6. Unsubscribe Rate

What is Unsubscribe Rate? Unsubscribe rate is the rate at which email recipients are unsubscribing from receiving email communication from your company. 

Why we track unsubscribe rate: Unsubscribes alone shouldn’t be the only indicator you review for email performance; however, if your unsubscribes are high, check it out! Perhaps your email is too aggressive, your customers have outgrown you, or your persona messaging is off.

Whatever the reason, high unsubscribe rates are like a big flashing light saying, “Change needed here.” 

Smart Goals Worksheet Template

Words to the Wise

It’s easy to get lost in the numbers and become hyper-focused on the KPIs of B2B email, but here are few things to keep in mind.

  1. Keep it in perspective. Don’t rest solely on percentages. Make sure to look at how many recipients are contributing to the data before you go optimization crazy.
  2. Optimize. And then Optimize again. Perhaps it goes without saying, but if you see a number you don’t like, optimize! Emails are perfect candidates for testing. 
  3. Give it time. You want to give your email campaign time to do its thing. Rapid-fire changes aren’t helpful because it muddies the waters of what’s actually contributing to the change. 

Content Optimization: How to Optimize Existing Content

Wouldn’t it be nice if your content was set it and forget it? Technically, I guess it could be, but you’d be remiss not to optimize old content. Why? Because everything changes- SEO rankings and trends, competitors coming in and out and all up in your space, your own products and strategies… 

So, here is a step-by-step process on how to optimize existing content. Don’t go about this all willy-nilly. I promise that if you put a little thought and strategy into a plan, your optimization process will go much smoother with better results.

Optimize existing content

Start with Strategy

Before you begin, think about how (or if) your marketing strategy has changed. Have your personas changed or do you know more about them since you first published? Have you honed in on a specific niche or decided that your niche was actually too small? If you know your objectives well, this step will be easy. You may need to do a little research into your strategy docs, but you won’t otherwise need to do anything concrete here.

Now you need to plan out what content you will be optimizing and how you will be optimizing it. What’s the goal of the content? Conversions? Traffic? Let’s look at CTAs, landing pages, and blogs specifically.

Turn your website into a lead machine. Get our free guide. 

Optimizing Existing CTAs

The goal of a CTA is a click. Therefore, look at your all-time click rates for all of your CTAs. According to Niel Patel, a good click-through rate of a CTA is about 3%. You can either optimize all of your CTAs below 3% or you can start with a chunk of the lower performing ones. How to proceed with your optimization plan will depend on the answers to the following questions:

Questions to Ask on CTA Performance:

  • Location:
    Where is the CTA located? Do I need to add it to more places? Is it getting exposure on those pages or is it buried in the noise of other content? Is it still relevant to those pages?
  • Design:
    How’s the creative? Is it similar to other CTAs? Are those CTAs performing?
  • Root Cause:
    Continuing off the previous bullet, do I think it’s the CTA design or is it what I’m offering that’s ineffective? Do I need to rephrase? Ie- Schedule Your Free Consult vs Contact Us & Start for free.
  • A/B Testing:
    Do I already have A/B testing setup? If so, consider replacing the lower performing of the two and leaving the other as is. If you don’t have A/B testing set up, decide whether you want to replace the CTA entirely or add an option B. (Hint: we think A/B testing is the bee’s knees!) Know that A/B testing will take longer to get meaningful results for smaller audiences.

Optimizing Existing Landing Page Content 

Traffic to your landing pages (LPs) will mostly be addressed in your CTA optimization with the exception of any LPs you have linked in your site’s navigation- like contact us. So, let’s focus on optimizing landing pages for conversion, as that is their main goal. Pull analytics on your landing page views, conversions, and conversion rates. According to WordSteam, the average landing page converts at around 2.35%, but your conversion targets should be 10% or higher. 

Optimizing your landing pages is going to focus on your content and the form + CTA. 

Questions to Ask When Optimizing Landing Page Content:

  • Copy:
    Are you clearly describing your offer? Try rephrasing and/or rewriting your headlines and bullet points. Don’t forget about keywords.
  • Relevance:
    Is your offer still relevant? Optimizing won’t fix the problem, but you might be able to get away with reframing the offer until you’re able to replace it.
  • Image:
    Do you have an image? Is it generic or does it depict what you’re offering? Check your alt tags while you’re at it.

Questions to Ask When Optimizing a Landing Page Form:

  • Form Length:
    Are you asking too much? The amount of requested information should be an equal ask to the value of your offer. A super valuable piece of content will have a higher tolerance for a longer form. Conversely, an overly long form will turn people away if your offer isn’t uber valuable.
  • Form Button:
    Does your button match the offer? Consider making buttons like ‘submit’ into something more specific.

Additionally, heat mapping can be a valuable tool for landing page optimization.  There are several free tools available on the market. With heat mapping, you can see how actual users are engaging with your landing pages. These can give you direct insights into what’s preventing conversion from occurring. Here are some more tips on building a landing page that converts.

Optimizing Existing Blog Content

For blog optimization, we’re going to look at a few different things in combination: internal links, keywords, traffic, and conversions. 

Blog Internal Link Optimization:

Pull out your handy-dandy content audit workbook for this section. The content audit is a document that lists the title, description, type, and URL for each piece of inbound content you have. Having this document will be an easy way to reference all of your blogs and offers in one place. If you don’t have one, pull up your blog listing page and CTA dashboard within your CRM. 

Read through your old blogs and add hyperlinks to your new content where relevant. Same with your CTAs.

Questions to Ask on Optimizing Blog Content:

  • Offers/CTAs:
    Do I have a new, more relevant offer to add to this blog? Before you replace an existing CTA, check if it’s working first. Is a smart CTA a good option where CTAs are working?
  • Blog Links:
    Do I have new, relevant blogs to hyperlink?
  • Bonus:
    Are my external links all working?

Blog Traffic and Conversion Optimization:

One of the main goals of blogging is to draw in organic traffic and the other is for your blogs to lead to engagement and conversion. Break out your analytics again to look at those stats. 

  1. Pull a list of the top converting blogs and plan to optimize for better traffic. 
  2. Take the top trafficked blogs and plan to optimize for conversion.

Questions to Ask When Optimizing Blog Traffic:

  • Quantity:
    How much traffic are my blogs getting? Where is it coming from? Has traffic increased over time? This is a sign that it’s starting to pick up steam with SEO. Give it a little push. Has traffic decreased over time? This might be a sign your content is outdated or that your persona’s keywords have shifted to other topics.
  • Keywords:
    How was this blog optimized for SEO initially? Could the keywords use a heavier hand? Sprinkle them in. But also consider if your keywords or phrases changed since this was published. If so, make the appropriate updates to match your new strategy. Here are some tips on finding keywords.

Questions to Ask When Optimizing Blog Conversions: 

  • Opportunities for Conversion:
    Where are your conversion opportunities placed within your blogs? Make sure you have one within the top ⅓ of the blog and then about every 300 words after.
  • Relevance:
    Are the CTAs in your blogs performing on other pages? Use this as an indication of relevance and placement. Switch CTAs out if indicated (reference your content audit workbook again!).

Monitor Your Content Optimization Strategy

After you’ve optimized your existing content, keep an eye on it. With any luck, your updates will pay off. However, it is possible they could have a reserve effect. If you set up A/B testing or smart CTAs anywhere, you’ll want to monitor those and potentially make additional optimizations based on your results.

inbound campaign checklist

Key Takeaways on Optimizing Existing Content

  • Make a plan before you start. Consider your keywords, persona, and goals for each content type.
  • Add new content into the old: find places in blogs to hyperlink to new content and replace old CTAs with more relevant offers if they exist.
  • Consider your keyword strategy and search rankings- add key terms into your content to generate more traffic. 

The 5-Step Blueprint to Building Conversion Paths

Conversion funnel by definition can mean a few different things depending on the source, but here at Lake One, when we talk about conversion funnel as it relates to an inbound marketing program, we’re talking about the call-to-action, landing page, thank you page, and follow-up email that supports our inbound efforts. 

Read on to learn more about the key components of a conversion funnel along with some insider tips for implementation.  

conversion funnel

Call-to-Actions

With content consumption at an all-time high among consumers, Call-to-Actions (CTAs) are uber important. 

In Marketing, a call-to-action (CTA) is an instruction to your target buyer designed to provoke an immediate response. Figuratively speaking, CTAs are a hand wave or an arrow saying, “Hey! Look over here. We have something you might like!” 

CTAs use action words to direct the user. For example, ‘download this white paper now’, ‘click here’ and ‘watch the video’. There are so many examples of CTAs, but a few elements stay consistent across the board.

  • Headline: Write a header that makes it clear and easy to see what it is you’re offering.
  • Sub Header: Explain the value to the user of what you’re offering, but keep it concise. Space is limited. 
  • Image: Include an image that relates to what you’re offering to catch the user’s eye and add additional context.
  • Action Words: Here’s where you actually say what action you want the user to take (download here) typically called out by a button or highlighted differently in some way.

Below is an example of a Lake One’s CTAs. Go ahead. Click on it 

LinkedIn Marketing Guide

Landing Page 

Although the majority of B2B businesses are using landing pages, not all landing pages are created equal. 

Landing pages are different than your other website pages for a few reasons and should contain at a minimum, the following elements.

No Page Navigation

Landing pages should be designed to be lean mean converting machines and the full navigation menu can distract users. We want them to submit the form and get down to business. 

Above the Fold

Keep the main gist of your offer (body copy, image, form, CTA, etc.) above the fold. If the CTA is below the fold and requires a scroll, conversion rates could suffer. You want to make it as easy as possible for the user to convert.

Landing Page Copy

The copy should have a header, a subheader, a few sentences that explain your offering in more detail, and then roughly 3 – 5 supporting bullets that talk about the user benefits of your offer and what the user can expect by submitting the form.

Image

Include an image on your landing page that depicts the offer. The image should be sized appropriately and placed in close proximity to the copy and the CTA making sure to add value and not distract the user from converting.

Here’s an example of the type of image we like to use. Click to see the full funnel in use.

conversion funnel

Form

Forms are an absolute must. They are the method you’ll use to capture the lead’s information in exchange for whatever your offering. Make sure that your ask matches the value of the offer. For example, if you have a form 10 questions deep for an infographic, you’ll likely scare away your user.

Insider Tip: My favorite form field is ‘Role’. Role is imperative because it essentially identifies the lead by persona. Role identification allows us to better tailor our workflows, and, not to mention, it gives us better insight into who is actually submitting our forms and engaging with our content. Oh and the bonus is, we’ve found that ‘Role’ is a light ask for the user as it doesn’t hold the same trepidation that company name or phone number can.

Needing help setting up your conversion funnels and forms might be a sign it’s time to hire a digital marketing agency. Learn about the other indicators here.

CTA 

All landing pages must have a CTA that’s clearly visible and intuitive to the user as to what they’re getting and what step to do next. 

Truthfully, the above just scratches the surface on the information available on landing pages and best practices. Here is an awesome infographic by Unbouncedescribing additional elements of a landing page if you want to learn more. 

Thank You Page

Some conversion funnel implementations don’t use a ‘Thank You Page’ (TYP), but we are big fans. In short, a TYP is just that- a page thanking the now lead for submitting their information via the form to obtain whatever it was you were offering. The TYP also hosts an actual link to the file, guide, case study, etc. 

If you’re peeking ahead and seeing that we deploy a follow-up email that also contains the asset link and thinking TYPs are pointless, they aren’t! TYPs have an important job and here are a few highlights on what they bring to your conversion funnel:

  • Trust: For some leads, submitting information via the form in hopes of obtaining an asset can feel a little uncomfortable. They are likely wondering if they’ll actually get the asset, will they start getting spammed and harassed, etc. TYPs are a chance to build trust with your lead by showing them you’ll give them what you promised and you’ll do it fast. 

Learn more about lead follow up strategies here.

  • Conversion: TYPs have prime real estate for additional CTAs. Make sure the CTAs are relevant and helpful in aiding in the next step of the buyer’s journey. Also, insider tip: Make sure the CTAs are not interfering with the user clicking on the asset to download it. It can go from helpful to intrusive quickly.
  • Brand & Site Exploration: Unlike landing pages, TYPs have a full navigation menu and can incorporate links to the company’s social media pages as well. It’s a chance for the lead to explore more on their own.
  • Tracking: Without getting too technical for the sake of this post, the TYP is a perfect place to fire your conversion pixel for tracking. Why? Because in order for the TYP to render, the form submission must be completed. You get the lead’s info, they get the asset. Bam. Conversion.

Follow-Up Email

Follow-up emails consist of a direct link to the piece of content (or whatever the CTA promised) and then an additional CTA to interact with your brand an additional way like a newsletter sign up or to check out your blog.

The emails are pretty simple, but we send them for a few reasons. 

  • User Experience: For example, if your offer is a download of a white paper, how convenient for the lead is it to have the white paper sent to their inbox vs needing to download it and save it right away? 
  • Conversion: It opens the door of communication with the lead via email and provides them with more ways to convert and interact with your brand right from their inbox. 
  • Lead Nurturing: Simple follow up emails can be a great segway into lead nurturing as the lead will have already received their first email from you. It seems more natural after sending the high-value first email to continue a cadence.

Key Takeaways

In summary, now that you know about the elements of a conversion funnel, here are a few reminders to take with you if you put the elements above into practice.

SEO. SEO. SEO.

All conversion funnel elements must be optimized for SEO. Think images, landing pages, meta descriptions, URLs, etc. All of it. 

Optimize. Rinse. Repeat.

Nothing in marketing is set it and forget it, including conversion funnels. Let the numbers be your optimization compass. They’ll point you to where you need to focus your attention first.

Marketing is for Humans.

When in doubt, always remember you’re content was created for humans and so were your conversion funnels. Where is your eye naturally drawn? Can you understand what you’re offering quickly and easily? A little humanity gut check can go a long way.

B2B Sales Enablement: What it is and the Role Marketing Plays in Making it Happen

We often discuss the age-old battle that can go down between sales and marketing. The tale of two disparate teams. Well in case you didn’t know, now it’s all about alignment. And… enablement.

Sales enablement according to HubSpot, is the technology, processes, and content that empowers sales teams to sell efficiently at a higher velocity. And brace yourself for this one: marketing plays, or should play, a key role in the sales enablement process for B2B companies.

Whether the above sentence has you ready to fall out of your chair or stand up and clap, read on. We’ll cover why sales enablement should matter to marketers and their role in B2B sales enablement execution.

B2B Sales Enablement

Why Sales Enablement Should Matter to Marketers

Today’s modern buyers are different from buyers of old. The sales process is heavily led by the buyers and dictated by the market. Who specializes in the buyer’s journey and converting leads to customers alongside sales? Marketing.

A Seismic article quoted Matt Heinz, President of Heinz Marketing, as saying the following on an episode of the Sales Enablement Shift podcast, “If you’re in B2B marketing today and you’re not thinking every day about sales, what the pipeline looks like, or how close the organization is to hitting the number, then you’re not nearly as integrated in strategy – let alone tactics or activities – as you should be.” Yaaaasss. 💯

We created a guide to make sales and marketing alignment easier. Click here to get it.

This quote really says it all. If the company isn’t making money, more than just the sales team will be in hot water. The above just drives home the fact that strategy, goals, alignment, and yes sales, should be driving teams company-wide.

Successful sales are everybody’s business, but marketing has the skill set to enable sales to be successful and propel growth.

Marketing’s Role in Sales Enablement

Sales enablement is really less about sales and more about serving the buyer through the buyer’s journey. It results in an empowered sales team that sells at a higher velocity which ultimately equals happier customers.

B2B Sales Enablement

With that being said, there are several ways marketing can move the needle and enable sales.

Lead Qualification

Reporting needs vary from company to company, but one constant is the need to qualify leads. Every B2B company has to have some type of lead qualification process. Marketing’s role falls under the Sales and Marketing SLA, but more specifically, the Marketing Qualified Lead (MQL) process. [Read more about SLAs here.]

At a high level, MQLs are leads that are ready to be qualified by the sales team. Once the criteria are set and agreed upon, marketing can help with the implementation and qualification process. When marketing does some of the qualification and heavy lifting up front (digitally of course) it ensures sales are talking to leads that are ready to be talked to. It’s a win for everybody including the buyer.

Lead Scoring is a way to put your qualification process into action. Download our guide to learn more.

Content

A major component of sales enablement is arming the sales team with information they can use when selling. Don’t let your brain pigeonhole you into a sales deck. Information can range from internal best practices to customer-facing sales sheets. According to the TOPO blog, regardless of the form the information takes, it needs to be easy to consume and reusable across the sales organization.

Content Audit

Speaking of easy to use, have we mentioned content audits? Content audits at Lake One are a living breathing workbook that houses all of the client’s content (both internal and external facing). The workbook also notes what part of the buyer’s journey that piece of content serves, the location of the document, the persona, if it is a fit for a workflow, etc.

The best part of the document, though, is the collaboration tab where sales can add content ideas. Think repeat buyer questions, a need for a case study, and more. Marketing can pull directly from the tab to help fill the content calendar.

Email Templates & Automated Sequences

Marketing teams should be pros at nurture sequences (if they’re not, contact us) and pros at moving buyers through the buyer’s journey from a lead to an MQL.

That precise expertise applies to the email template and automated sequences of sales enablement.

How do those differ from marketing based workflows? The email templates and automated sequences can be used pre-marketing qualified lead state or even as a way to qualify MQLs to a sales qualified lead.

Despite the differences, the same basics of sending personalized tailored emails to the buyer still apply. Marketing can leverage their knowledge of lead engagement and automation to enable the sales team.

New call-to-action

Key Takeaways

  • A successful sales team should be everyone’s business
  • Sales enablement is really less about sales and more about serving the buyer through the buyer’s journey which leads to an empowered sales team selling at a higher velocity.
  • Marketing contributes to sales enablement in the following ways:
    • The definition and implementation of marketing qualified leads.
    • The creation of content that supports sales and in turn, the buyers.
    • The creation and implementation of email templates and sequences.

Evaluate Sales and Marketing Alignment in 8 Simple Steps

Sales and marketing misalignment can lead to a domino effect of problems such as internal tension, inability to achieve goals, and even revenue loss. Yikes.

But in order to grow and move forward, it’s crucial to assess and understand where you’re at currently with your smarketing efforts. So, how do you evaluate sales and marketing alignment? How do you know if your sales and marketing efforts are successful?

evaluate sales and marketing alignment

Here are 8 must-ask questions to understanding your company’s B2B smarketing state of the state.

Alignment Evaluation Question #1: Are Teams Speaking the Same Language?

It shouldn’t come as a surprise that one of the first areas for assessment is verbiage and definitions. Communication is key but can be extremely difficult if teams aren’t speaking the same language or starting from some place of commonality.

how to achieve sales and marketing alignment

Questions to ask:

  • Do your teams have a common definition and understanding for the following terms?
    • Marketing Qualified Lead
    • Sales Qualified Lead
    • Disqualified Leads
    • Lead Status
    • Contact Lifecycle Stages
    • Deal Stages
    • Traffic Sources (direct, referral, search, etc..)

The above is by no means an exhaustive list of all of the sales and marketing alignment terms, but it’s a start. At a minimum, it should get you analyzing the common ground (or lack thereof) between the two teams when it comes to defining the sales and marketing process.

Alignment Evaluation Question #2: Are Teams Targeting the Same Buyers?

We have stressed time and time again the importance of buyer personas. Buyer personas (in conjunction with research) should drive your strategy and be another common denominator among your sales and marketing teams and really, the company as a whole. When evaluating your sales and marketing alignment, persona definition is critical.

Questions to ask:

  • Are buyer personas defined?
  • Did both teams have influence in their creation?
  • Are the personas still relevant or do they need to be updated?

Interested in some mind-blowing sales and marketing alignment stats? Check out this post.

Alignment Evaluation Question #3: Are Teams Working Towards the Same Goals?

Sales and marketing can be impactful independently, but joined together and working towards the same goal? Teams will achieve much more.

Nothing sets you on the fast-track to success like SMART goals.

Questions to ask:

  • Do the teams separately have SMART goals?
  • Are the goals well-known among the two teams and agreed upon?
  • Are the goals measured and tracked?

In need of a SMART goal refresh? Then this worksheet is for you.

Alignment Evaluation Question #4: Are Teams Promoting the Same Products/Services?

Not all products and services are created equal. Through defining your buyer personas or crafting your smart goals, you likely surfaced key areas of focus whether it be new product offerings, key industries, revenue generation, etc.

For example, if demos have been unsuccessful but consults are effective, marketing likely shouldn’t be pushing demos as their bottom of the funnel offer in the nurture sequences.

Questions to ask:

  • Is sales aware of the products/services that marketing is promoting and vice versa?
  • Are both teams in agreement on the best direction?
Lake One Smarketing

Alignment Evaluation Question #5: Are Teams Creating Content Together?

Although content creation doesn’t necessarily fall under the job descriptions of the sales team, sales should have an influence in content topic selection. Why? Because they are the front lines and literally the voice of the customer inside the company. Pairing sales’ insight with marketing’s keyword research skills is a great start to creating valuable content for your buyers.

Insider tip: We like to take it one step further and create what we call a content audit. It’s a living document that houses links to all of the content created and breaks it down by buyer persona and stage of the buyer’s journey. There’s also a tab for content requests that’s a direct line into marketing’s content topic queue. Here are some additional smarketing best practices to help.

Questions to ask:

  • What processes currently drive content topic selection?
  • Does sales approve?
  • Is there a way for sales to communicate content requests to marketing?
  • Does marketing have an audit document or something like it?

Alignment Evaluation Question #6: What is Marketing’s Lead Handoff Procedure?

Marketing curates leads through inbound or paid media and then at some agreed upon point, the leads need to be passed to sales to be contacted and qualified. There are a few ways to accomplish the handoff. Our favorite is using marketing automation software (like HubSpot) to do the heavy lifting. However, software aside, a step in evaluating your aligned sales and marketing alignment should be your ability to answer the questions below.

Questions to ask:

  • At what point in the process does marketing handoff a lead to sales? What triggers it?
  • How is sales notified of the lead?
  • What is the follow-up expectation from sales? (i.e. how many days do they have before they make contact, how are they contacting the lead, etc.)

Alignment Evaluation Question #7: How Does Sales Provide Feedback on Lead Quality?

In order for marketing to continue to deliver the sales team quality leads, there needs to be a feedback loop. Sales needs to communicate through lead status- the quality of the lead. This ties back all the way up to the first question about definitions.

Questions to ask:

  • How does sales communicate a rejected lead? (marketing automation software or otherwise?)
  • Does sales have a way to communicate why leads were rejected? (Poor timing, bad contact information, no budget, etc.)
  • What does marketing do with the rejected leads? Where are the leads at now?

Pro Tip: Formalize this process and set clear expectations and goals around lead quality, feedback, and lead volume by building a sales and marketing Service Level Agreement. Read about SLAs here.

Alignment Evaluation Question #8: Do Teams Have Regular Meetings?

Actually meeting in person, having conversations, and building rapport are critical to sales and marketing alignment success. It’s so much easier to work as a team when you have a strong foundation to work from.

So how do you build rapport? Meetings. But let’s be clear, quality of meetings should be prioritized over quantity. Nothing disengages teams like pointless meetings.

Questions to ask:

  • Do teams have monthly and/or quarterly meetings?
  • Do teams have a way to easily communicate outside of meetings? (Like Slack or Skype)

The trick to these meetings are to make them engaging, yet structured. Here’s an article with some great tips for doing just that.

Evaluating Sales and Marketing Alignment Key Takeaway: Communication is a Must

Do the questions above have your head spinning or wondering where to even start to begin to achieving sales and marketing harmony?

how to achieve sales and marketing alignment

Start with communication. If there is one commonality that leads to the improvement of sales and marketing alignment, it’s communication. It fuels defining the terminology, the buyer personas, content creation, and the entire smarketing process. Whether facilitated through technology or happening in regular scheduled meetings, it’s critical.

Need a little help with your sales and marketing alignment? You’re in luck because that’s our specialty. Contact us here.  

Four 2019 Marketing Trends You Can Count On

If you’ve been paying attention, the most likely 2019 marketing trends will come as no surprise. With an over-arching theme to connect to consumers personally, we expect 2019 to be filled with content intended to engage and meet consumers where they are rather than getting in their face. Here are the four trends we’d like to call attention to for the upcoming year.

Continue reading “Four 2019 Marketing Trends You Can Count On”